Other Applications

SYSPRO App Store​

What Is?

An App Store is an online market place where developers can market their applications, and customers can purchase them.​

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SYSPRO Solution

What is the SYSPRO App Store?

Customers who use smartphones and tablets are used to the concept of an “app store”, an on-line commerce website where applications can be purchased and downloaded. The SYSPRO App Store is an “enterprise app store”, an on-line marketplace for the SYSPRO community, where applications built by partners and customers can be published, and where members of the SYSPRO community can discover, browse and purchase applications.

It has been designed to be a trusted source for SYSPRO customers looking for solutions that are relevant to their needs. To help customers in searching and evaluating solutions, apps are organized by category, and additional information is available, such as screen shots, user ratings and reviews.

The SYSPRO App Store URL is http://appstore.syspro.com

There are three types of users for the SYSPRO App Store:

  • Browsers
  • Customers
  • Publishers

The SYSPRO App Store is a public site so anyone can browse and search the store, but in order to transact in any way on the site (i.e. purchase, or publish), users must first be registered on the SYSPRO InfoZone.

What can be published?

The products on the SYSPRO App Store can be any original content that is relevant to SYSPRO users, and the software applications can be written in the language of the publishers’ choice. The following digital content is accepted:

  • Application
  • Reporting Solution
  • Script
  • Document
  • SYSPRO Espresso Component/Application

Benefits for Customers

  • The SYSPRO App Store is a trusted online site which provides consumers with a greater choice in discovering and selecting applications for their SYSPRO environment.
  • The SYSPRO App Store not only provides a straight-forward purchasing process, but also institutes buying control in an organization to prevent unauthorized purchases.
  • SYSPRO’s protected licensing model guarantees a customer that an app purchased cannot be copied to any other organization without authorization.
  • SYSPRO will review all apps before allowing them to be published on the SYSPRO App Store.
  • User reviews and ratings allow customers to evaluate an app based on feedback by other members of the SYSPRO community.
  • The SYSPRO App Store handles version changes of content, and will inform customers who have purchased an app when an update is available.
  • Customers can browse and navigate through apps on the SYSPRO App Store by category, by name search, and by apps with the highest rating.
  • The SYSPRO App Store keeps track of each customer’s purchases so that an administrator at a customer site can monitor what apps have been downloaded.

Pre-requisites for using the SYSPRO App Store

Your SYSPRO system must be on at least SYSPRO 6.1 SP1 Port 007. You also need to ensure Microsoft .NET Framework 4.0 is installed on your local machine.

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Process Flow

Publishers

Publishers must first be registered on the InfoZone. If you have just registered for the InfoZone, there is an approval process that can take a couple of days. Once you have a valid InfoZone login, you proceed to the AppStore (http://appstore.syspro.com). On the front page of the App Store is a button containing three horizontal lines. Click on this and one of the options is Login/Register. Select this option. Directly under the Log in button is the Register now link.

Supply your InfoZone login and password, then click on the Submit button . Complete the rest of the form, starting with selecting the Publisher option from the Role dropdown list. For more information on this process, view the Registration Guide.

For an explanation of the different licensing options, the publishing process and publishing guidelines, view the Publisher’s Guide.

​Customers

Customers must first be registered on the InfoZone. If you have just registered for the InfoZone, there is an approval process that can take a couple of days. Once you have a valid InfoZone login, you proceed to the AppStore (http://appstore.syspro.com). On the front page of the App Store is a button containing three horizontal lines. Click on this and one of the options is Login/Register. Select this option. Directly under the Log in button is the Register now link.

Supply your InfoZone login and password, then click on the Submit button . Complete the rest of the form, starting with selecting the Customer option from the Role dropdown list. You will also be required to upload your company’s License XML file. For more information on this process, view the Registration Guide.

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Integration

Publishing guidelines

Please take note of the following guidelines:

  • Content will only be acceptable for publishing if it can be installed from a single file (such as .zip file).
  • The SYSPRO App Store is not a forum for advertising.
  • The SYSPRO App Store is a public site, so publishers should remember that their ability and skills can now be evaluated and made public, globally.
  • For publishers who wish to promote their product by providing a version for evaluation, we suggest you use the code provided in the Publisher’s Guide to link to the customer’s SYSPRO license, as the customer will automatically get a 30-day trial period before needing to purchase.
  • SYSPRO reserves the right to remove any content from the SYSPRO App Store, as well as a publisher, for contravening the Terms and Conditions, or whose content or activity brings the SYSPRO App Store into disrepute. Any errant content or publisher may have their details reported on the SYSPRO App Store, and information sent to purchasers. A copy of the versions of the content will be kept in case customers need to re-install the product.
  • A publisher can remove their own content from the SYSPRO App Store at any time. A copy of the versions of the content will be kept on the SYSPRO App Store in case customers need to re-install the product.
  • The SYSPRO protected license operates with SYSPRO 6.1, and later.
  • Publishers can give their products a higher rating by including any of the following:
    • Use of SYSPRO Business Objects
    • Use of COMLIC to manage licenses

How does the SYSPRO App Store manage published content?

The SYSPRO App Store will manage content for both publishers and customers.

For publishers, the following functionality is provided:

  • Track all purchases of a publisher’s application
  • Handle versioning
  • Review errors on applications that have been reported

For customers:

  • Track all purchases made
  • Allow a SYSPRO user with Admin authority to see what applications have been downloaded for that system
  • Rate and review products purchased
  • Report errors on applications to the publisher

How is content licensed?

Content from the SYSPRO App Store is licensed to an organization, not an individual (although individuals download the content). Two aspects of the customer registration ensure that content is licensed on behalf of an organization not an individual:

  • The customer registration process requires that the organization’s SYSPRO license XML file is provided; this ensures that only existing, valid SYSPRO customers can access content on the SYSPRO App Store.
  • Each organization must have a SYSPRO App Store administrator who maintains who in the organization who can purchase and download content on behalf of the organization.
    How is content promoted on the SYSPRO App Store?

The main avenue for content promotion will be through the ability of customers to rate content they have purchased. Content will be promoted in the following ways:

  • Latest content published
  • Product ratings:
    • Featured products – products that use SYSPRO e.net Solutions or SYSPRO Protected licensing.
    • Top rated products
  • The product ratings are arrived at by the following:
    • SYSPRO – 20% of the rating
    • User reviews – 80% of the rating

​How do problems with products get reported?

If customers find problems with any product they purchase on the SYSPRO App Store, they can log a ticket against the product on the SYSPRO App Store. If a ticket is created, the publisher will receive a notification email (details about tickets logged and received can be found from the ‘App Store Support’ dropdown).

 

For more info about Syspro, you can also visit the Syspro website at Syspro

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