Sales Orders – Rajawali Adikarya

What Is?

Order processing is the activity required administratively processing a customer’s order and making it ready for shipment or production.

Order entry is the process of accepting and translating what a customer wants into terms used by the manufacturer or distributor. This can be as simple as creating shipping documents for a finished goods product line, or it might be a more complicated series of activities, including engineering effort for make-to-order products.

Order processing is the activity required to administratively process a customer’s order, ensuring that necessary actions are triggered to fulfill demand. Until such times as the demand is met, visibility of the demand should not be lost. All aspects relating to the demand should be tracked and reported. In addition, information should be available for analysis when the demand cannot be met leading to a situation of lost sales and revenue. This information could be vital for future action, thereby ensuring that the pattern is not repeated and resulting yet again in future lost sales.

The Sales Order module can be one of the most valuable business tools in a company, if it is used effectively and structured correctly to meet the business needs.

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SYSPRO Solution

The Sales Orders system is the heart of the distribution section of SYSPRO.

It enables the capture of Sales Orders in a variety of user-defined formats for a variety of purposes: to allocate stock (if appropriate); maintain back orders; produce picking slips, confirm orders, process inter-branch transfers, supply chain transfers and/or invoices, as required.

This system offers full invoicing with back order facilities, as well as online or batch documents. An available-to-promise query can be accessed and a supplier/customer stock code to SYSPRO stock code cross-reference is available.

Various pricing methods are offered within this module, including specific contract setup with a customer for specific products over a defined period of time.

In the event of stock shortages, stock can be replenished automatically by raising a Purchase Order, or creating a supply chain transfer from a supplying warehouse, or creating a job for made-in items.

An extensive credit and terms checking facility exists, which can be tailored according to specific requirements.

Process Flow

Orders are received via post, fax, Email, salesperson, directly via a business object or via the Document Flow Manager. A quote is generated and on acceptance converted into an order. The order gets entered and a pre-delivery document is printed for stores or factory for manufacturing.

When the goods are ready for delivery a delivery note is printed. The customer collects the goods or the goods are delivered to the customer. When the delivery is completed an Invoice gets generated and the customer is invoiced for the goods received.

At the end of the month the Sales Manager requests a report with the sales of the month and a sales analysis is done to determine the profit or loss for the month.

Sales Order Process Flow

Sales orders process Flow.png

Integration

The Sales Orders solution cannot be run standalone and requires Accounts Receivable to be installed. It integrates to the following solutions:
• Accounts Receivable
Customer information is used to enter sales orders.
• Sales Analysis
Sales information used for sales analysis and reporting is created and stored in Sales
Orders.
• Product Configurator
Within Sales Orders the Product Configurator program can be used to easily configure a product based on pre-defined configurator rules.
• Counter Sales
Counter sales are recorded and managed in sales orders.
• Blanket Sales Orders
Scheduled orders are stored in sales orders.
• Return Merchandise Authority
Sales Order information is used when issuing and receipting returns and can also be created during cross-shipment.
• Purchase Orders
Purchase orders and requisitions can trigger sales orders.
• Trade Promotions
Trade Promotions, promotions, deductions and accruals can be applied during sales order entry.
• Inventory
Provides the stock code information for sales orders, including pricing and availability.
• Lot Traceability
Lot traceable stock items are entered in sales orders.
• Requirement Planning
Material Requirements Planning creates demand based on sales orders.
• Quotations
When a quotation is confirmed and you select to create a new sales order or append to an existing Sales Order, the relevant quotation information is used to create the Sales Order header and detail lines.
• Work in Progress
Jobs can be allocated to a Sales Order.

Essential and recommended modules

Essential
• Accounts Receivable
Recommended
• Inventory

For more info about Syspro, you can also visit the Syspro website at Syspro

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